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| Shipping and Delivery Options |
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Shipping Options
Shipping Steam Generators, Accessories And
Parts
Steam generators, sauna heaters, accessories and parts shipping methods and their
estimated shipping times for orders completed before 12 p.m. Central
Standard Time (CST) are listed below:
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Shipping Steam Generators, Sauna Heaters, Accessories And
Parts
Total Estimated Shipping
Time = Estimated Processing Time + Estimated Time in Transit
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Ship
Method
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Completed
Order
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Estimated
Processing Time
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Estimated
Time in Transit
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Total
Estimated Shipping Time
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Express
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Before 12 p.m. CST Monday - Friday
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SAME
DAY
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1Business Day
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1 Business Day
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Express
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Weekends or After 12 p.m. CST
Monday - Friday
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Next Business Day
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1 Business Day
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2 Business Days |
Premium
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Before 12 p.m. CST Monday - Friday |
SAME DAY |
2 Business Days
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2 Business Days |
| Premium |
Weekends or After 12 p.m. CST
Monday - Friday |
Next Business Day |
2 Business Days
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3 Business Days |
Standard
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Before 12 p.m. CST Monday - Friday |
SAME DAY |
3 to 6 Business Days
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3 to 6 Business Days |
Standard
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Weekends or After 12 p.m. CST
Monday - Friday |
Next Business Day |
3 to 6 Business Days
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4 to 7 Business Days |
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Standard Shipments: Shipped via
Federal Express and United Parcel Service
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Premium Shipments: Shipped via Federal Express and United Parcel Service
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Express Shipments: Shipped via Federal Express and United Parcel Service
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Completed Order: An Order
Confirmation or Confirmation e-mail that includes an actual order
number is considered a completed order. An Order Confirmation or
Confirmation e-mail that does not include an actual order number is not
considered a completed order until it has been fully processed.
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Business Day: SteamSaunaBath
business days are Monday - Friday, excluding holidays.
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Customers in Hawaii & Alaska: Standard and
Express shipping are not available. Total estimated shipping time with
2-day air shipping will take approximately 2 business days.
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Shipping Oversize & Non-Stock Items: Commercial Steambath
Generators, Sauna Rooms, Sauna Heaters, Sauna Doors, Steam Boilers, Modular Steam Rooms and Steam Shower Doors
Estimated transit time for Oversize items is 3-5 business days.
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Product
Inspection
We fully expect that your order will arrive in the condition we package
it, however, please remember that it is your responsibility to ensure
the item has not been damaged by the freight company during
shipping. A Product Inspection, including the external packaging
in the presence of the delivery driver is the best way to report a
claim. If there is any product or packaging damage, note such on
the delivery receipt. When you sign for a delivery and do not
note any damage, the condition of the product will no longer be the
delivery company's responsibility. If your package arrives with
damage rendering it inoperable or unusable, please refuse the shipment
and notify us.
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International
Shipping
If you would like to place an order from outside the United States or
you would like to have it shipped outside the United States, please
call us at 800-707-2862.
We will gladly ship the order directly to you or make arrangements to have your order shipped to an
export company of your choice. You will be responsible for making
arrangements with the export company to complete the delivery to your
final desired location.
Payments for orders being placed from outside the US or orders to be
shipped outside of the US must be made by electronic bank
transfer. Please call our Customer Service Department for details
at 800-707-2862.
Or E-mail us at sales@steamsaunabath.com
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Shipping
Restrictions
Post Office Box Address:
Our current shipment regulations do not allow shipment to P.O. Box
addresses.
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