SteamSaunaBath User Forum

Steam Shower => Steam Bath Generators & Operating Equipment => Topic started by: J053iGolden on February 15, 2011, 11:06:56 AM



Title: Mr. Steam Conversion Plate For Steam Control
Post by: J053iGolden on February 15, 2011, 11:06:56 AM
Last week I had a new Mr Steam Steam system installed in my home.  In order to cover the existing larger hole in my shower wall and mount the new Etempo Control, a conversion plate was provided.  When the installer finished, the control and plate looked beautiful.....until the next day.  The next morning I went to use the steam shower and the conversion plate had completely RUSTED! Not just a little here and there, the whole thing.  I was wondering if anybody else has experienced this?


Title: Re: Mr. Steam Conversion Plate For Steam Control
Post by: Misty on February 18, 2011, 10:19:40 AM
This is unusual.  You must have received a plate which was not finished properly.

We have contacted Mr. Steam regarding your experience and they would be happy to replace the conversion plate.  Please private message (http://steamsaunabath.com/forum/pm/) me with your name, phone number, and product information so we can assist you in resolving this.


Title: Re: Mr. Steam Conversion Plate For Steam Control
Post by: Bob on February 28, 2011, 04:56:10 PM
Welcome J053iGolden!

Like Misty said that is very unusual, make sure you get your details to her, so she may help get this resolved.

Do you by chance have a "before" picture?

Just curious

-Bob