SteamSaunaBath User Forum

Steam Shower => Technical Support => Topic started by: miller on June 15, 2012, 10:59:57 AM



Title: AI-5 Aromamist aroma pump
Post by: miller on June 15, 2012, 10:59:57 AM
Hi all,

I'm a local handyman and few years back I built and installed a steam shower for my client.  I also installed an AI-5 Aromamist aroma pump with a control mounted on the inside of the shower.  We are having an issue with the control...it no longer lights up.  The customer cannot tell if its on or off.  Could someone help me trouble shoot this?


Title: Re: AI-5 Aromamist aroma pump
Post by: Jennifer on June 18, 2012, 08:11:33 AM
Does the pump still work and the only issue is they cannot tell since the control LED does not light up?
If you plug the pump directly into a standard wall outlet, does the pump work?


Title: Re: AI-5 Aromamist aroma pump
Post by: miller on June 18, 2012, 04:41:43 PM
Hi.  Thanks for getting back to me so quickly.  When I plug the pump directly into the outlet, the pump works, but still no light on the control.  What next?


Title: Re: AI-5 Aromamist aroma pump
Post by: Jennifer on June 19, 2012, 07:54:30 AM
Does the pump activate from using the control button inside the shower and the only issue is that the control does not light up anymore?


Title: Re: AI-5 Aromamist aroma pump
Post by: miller on June 19, 2012, 09:31:42 AM
Hi again.  When pressing the control inside the shower, the pump doesn't turn on and the control light doesn't go on.  But when the pump is plugged directly into the outlet, it works.  I wont' be back here for a couple days, so whats next?


Title: Re: AI-5 Aromamist aroma pump
Post by: Jennifer on June 19, 2012, 09:55:35 AM
Purchase a new control kit control box.  This is the grey box that plugs into the wall and the pump plugs into this box.
Contact a SteamSaunaBath associate at 800-707-2862 and tell them you need a new ISC Box, item# 130-K0035 which runs around $100.00.
Unless the control button inside the shower seems to be worn out and has cracks in it.  Then I would go for the keypad replacement kit which will allow you to splice the new control to the cable already existing in your wall.  Item# SSL-H158 which runs around $60.00