Title: what does it mean when your control does a phantom start?
Post by: LatinaDogs on September 22, 2011, 03:52:13 PM
We went through a very bad storm season and now we are having problems with our steam. What would cause my system to phanton start-it goes on by itself and then runs till it times out. We have it shut off at the breaker but we are afraid to use it. Can we correct the problem or do we need to purchase a new system?
Title: Re: what does it mean when your control does a phantom start?
Post by: Jennifer on September 22, 2011, 05:32:49 PM
Phantom starts are when the steam generator turns on without human intervention.
It very well can be repaired in your home or at the factory.
Contact us at 800-707-2862 to get a service agent referral for your area.
When speaking to the factory or a service rep, have the Make, Model and serial number available as well as it's approximate age.