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1,853 Posts in 716 Topics by 3,180 Members
Latest Member: MichaelCek
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 31 
 on: December 06, 2015, 11:44:01 PM 
Started by WhiskerBiscuit - Last post by WhiskerBiscuit
The problem started a couple of days ago.  I had some static electricity built up and when going to turn the unit on I zapped the panel inside the shower and it looked dead.  30 seconds later I tried again and it worked just fine.  Then a few days later I started it up again, and no problem.  During that shower, I turned off the unit as I wanted to add some essential oil to the steam head reservoir.  After I turned it on again, I noticed that I was getting a diminished output of steam.

Today, I went to turn it on and after 10 minutes the temperature was only at 90 degrees, where before it would be easily up to 108.  I cycled the power breaker just for kicks.  I'm getting the usual noises, though maybe less often in frequency.  Eventually it does heat up to 108, but it takes about 20 minutes longer than normal.

Do yo have any ideas as to what the culprit might be?  If I had to hazard a guess, it would be somethings clogged or restricting the water flow.  Is there a way to purge the system?

ETA: I cracked open the access panel and saw the model number.

Any suggestions on what I should try before calling in a pro?

 32 
 on: November 29, 2015, 12:13:43 PM 
Started by rbc - Last post by rbc
Water fill function is not working and there is no steam.  If I short out the water level sensor wire with the ground, water flows into the unit.  How do I test whether the issue is with the water level sensor probe or the circuit board?  Also, how do I test the heating element.  Even with the water level in the tank filled, the heating element is not making steam. 

 33 
 on: November 19, 2015, 03:54:52 PM 
Started by jland47 - Last post by jland47
We are currently looking at remodeling our steam room, (for commercial use, a GYM) however, the cost look really high to have it re-tiled.  I was wondering if there are any other options for the wall/ ceiling materials to construct it out of.  I know the floor needs a pan but, couldn't you just waterproof the walls and seal a mortar on the walls, maybe?  Just trying not to spend $15k  Embarrassed

 34 
 on: November 10, 2015, 06:40:35 AM 
Started by whittier - Last post by Misty
While it could be done, we would strongly recommend against it.  We can certainly assist you with achieving a safe and comfortable steam room within whatever constraints you may have.  Please reach out to our Technical Bathing Specialists at 800-707-2862 for assistance with every step of the process.

 35 
 on: November 10, 2015, 06:33:44 AM 
Started by Plasma - Last post by Misty
Was the control the culprit?

 36 
 on: November 10, 2015, 06:32:31 AM 
Started by SJAKE2069 - Last post by Misty
Is the system working?  There is no telling how much internal corrosion or scale buildup may exist. These tanks hold less than a gallon of water and as long as you turn off the water to the unit, draining it will only require a bucket but you can certainly add an automatic drain valve to drain the system after each use with just a little extra piping.

 37 
 on: November 01, 2015, 01:16:14 AM 
Started by whittier - Last post by whittier
Hello all - I moved into a building that has boiler heat [i own the whole building]. Does anyone know how to use the steam from the buildings boiler to make a steam room?  Thanks!  Dave W

 38 
 on: October 26, 2015, 01:14:14 PM 
Started by Plasma - Last post by Plasma
Tech support called back within a few hours.
gave me instruction on bypassing the control unit, probability that fault is there. crossing my fingers.

 39 
 on: October 26, 2015, 12:15:38 PM 
Started by Plasma - Last post by Plasma
I have green LED on DRY and Tempo showing H20 after 5 min.
I have confirmed that Water IS connected and running to the generator - but I dont hear it filling or flushing...

placed a call to MrSteam Tech support - not sure how fast they are on replying - looks like only 4 Techs for Entire USA!

Bad Water Level - showing that there is no water but there is?
Bad Water feed - not opening up and feeding water into the unit?

Brand new unit - never used.

 40 
 on: October 16, 2015, 01:19:46 PM 
Started by SJAKE2069 - Last post by SJAKE2069
Hello,

Just purchased a home that has the Steamist SM-12.  Nice unit, but the water is hard & I have to replace the 1/2 " cap on the outlet drain.  It's all corroded .  How much water does the unit hold and how do I prevent that from flooding my second floor bath upon removal?  I'm open to any tips & advice.  I would like to be able to drain the unit out monthly, but it doesn't appear likely from my second floor bathroom closet .  Thanks in advance for all your help.-Steve

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