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| | |-+  Mr. Steam Conversion Plate For Steam Control
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Topic: Mr. Steam Conversion Plate For Steam Control  (Read 2183 times)
J053iGolden
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Posts: 1


« on: February 15, 2011, 11:06:56 AM »

Last week I had a new Mr Steam Steam system installed in my home.  In order to cover the existing larger hole in my shower wall and mount the new Etempo Control, a conversion plate was provided.  When the installer finished, the control and plate looked beautiful.....until the next day.  The next morning I went to use the steam shower and the conversion plate had completely RUSTED! Not just a little here and there, the whole thing.  I was wondering if anybody else has experienced this?
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Misty
Administrator
Hero Member
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Posts: 1,055



« Reply #1 on: February 18, 2011, 10:19:40 AM »

This is unusual.  You must have received a plate which was not finished properly.

We have contacted Mr. Steam regarding your experience and they would be happy to replace the conversion plate.  Please private message me with your name, phone number, and product information so we can assist you in resolving this.
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"Every man is the builder of a temple called his body."
~ Henry David Thoreau
Bob
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Posts: 604



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« Reply #2 on: February 28, 2011, 04:56:10 PM »

Welcome J053iGolden!

Like Misty said that is very unusual, make sure you get your details to her, so she may help get this resolved.

Do you by chance have a "before" picture?

Just curious

-Bob
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"I was always astonished by the fact that a cat has the holes in its fur exactly where the eyes are. Kinda creepy, when you think about it as frequently as I do."
~ Albert Einstein on cats
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