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Steam Shower => Technical Support => Topic started by: Big Toes Bob on November 11, 2013, 03:31:39 PM

Title: water coming out of steam head
Post by: Big Toes Bob on November 11, 2013, 03:31:39 PM
I'm a general contractor with a customer asking a question about his amerec unit AR6 steam generator with an R30i control. Recently when he turned on the unit, water started pouring out of the steam head. I looked through the manual and it says that for this problem, there may be something wrong with the PC board. But I think it may be a broken water level probe even thought the manual seems to say that wouldn’t be the issue. I cleaned the probe and am just wondering what my next step should be to fix this. Should I buy a new PC board?

Title: Re: water coming out of steam head
Post by: Lexi on November 13, 2013, 07:36:21 AM
Water level probes are solid steel rods and the chance of them breaking is next to impossible. The only way it could be the probes is if they were so dirty that they were allowing too much water in the tank, thus overflowing the tank and coming out of the head.

Another problem could be the steam solenoid valve if it’s stuck in the open position. This would mean the tank is not closed for steam to build up and it will just pour water out. 

The master problem may be the PC board. If it is defective, it could be sending false signals to the water level probes and/or the steam solenoid, causing them to let the water flow out of the tank.