Customer Testimonials
Our team of dedicated steam & sauna experts has helped create thousands of awe-inspiring bathing environments over the last fifty-five years. We are honored to share our knowledge and expertise with you. Please take a moment to read these reviews from some of our valued customers.
"I knew they had the best prices. I didn’t know they also had great service. Chris was very helpful and prompt in helping me verify my needs. He also did a great job making sure I had everything I needed! Knowledgeable, prompt, priced right and not pushy is a great combination for a great experience. Customer for life."
— Adam K.
"If you are looking for a sauna, stove, parts, or anything else THIS IS THE PLACE! Miron was amazing to work with, he was super knowledgeable about not only the technical components of what they are selling but also the health benefits of their product as well. He went into more details and depth than I would have ever expected, he's definitely a pro. My sauna needed surgery, and I trusted Miron with the life of my sauna. Thank you for resuscitating and bring my sauna back to life just like new again and for all of these great photos on the benefits of sauna!"
— Michael S.
"Excellent customer service. Very knowledgeable about their products and Dianna was very helpful in getting me what I needed to replace a steam generator."
— Bret W.
"5 Stars!! I needed a replacement Finlandia heating unit for my sauna, I called to ensure it was in stock (a real person answered the phone!!) and it shipped out the same day. Item arrived as promised and my sauna is back up and running. Highly recommend!"
— Erin G.
"Lorraine is the best! Couldn't have asked for better! She helped me pick out the new unit for our sauna and explained everything very well. She saved us money by helping us choose what we need and explaining what we don't need. Great attitude and so helpful and knowledgeable! Totally recommend working with her for your sauna needs. You wont be dissapointed!"
— John M.
"Can’t say enough about how helpful Chris B was in helping us select the correct sauna for our needs. I would recommend to others without any hesitation."
— Ron D.
"Bought a new 6.5KW Finlandia (in red). It was to upgrade our old unit. SteamSaunaBath communicated efficiently, confirmed order before shipping and the product came as advertised, very quickly! Would highly recommend working with them!"
— Adam K.
"So glad that I decided to give SteamSaunaBath a try, The customer service is great! Especially Lorraine! she was very knowledgeable and patient with helping me decide on the perfect steam shower package set. 5 stars!"
— Ken K.
"Steamsaunabath is an excellent company to order your sauna products from. We are building a custom home sauna and it was so nice to be able to order all of our products from one place. The quality of their wood is exceptional. Their customer service is extremely helpful answering questions and offering knowledgeable advice. Michelle went above and beyond to get our order placed and shipped in a timely manner. We would definitely order from them again! The quality of their products is top notch!"
— Aaron G.
"Can’t say enough about how helpful Chris B was in helping us select the correct sauna for our needs. I would recommend to others without any hesitation."
— Ron D.
"Excellent customer service. Very knowledgeable about their products and Dianna was very helpful in getting me what I needed to replace a steam generator."
— Bret W.
"Miron was great to work with. The wood came nicely packed and all quality cuts. Couldn’t be happier with the way my sauna project turned out."
— Brian B.
"Chris Barth was very helpful, ensuring that I was ordering the correct steam sauna replacement unit. Great service!"
— Hank M.
"I worked with Dianna and she was a tremendous help while ordering our Auroom Vulcana Sauna. Without her help, I would have made some mistakes. She went above and beyond helping me research and order the right heater with a look I wanted for the room we purchased. I will definitely recommend SteamSaunaBath to my friends! It has been a great experience!"
— Todd H.
"We recently built a sauna room from scratch in our home. When it came time to select a sauna heater and bench layout designs, my internet searches found Steam Sauna Bath as the best source. Chris Barth was extremely helpful and friendly! I bought the sauna heater and controls from SSB and wish I would have coodinated the entire project with them. Great company with great people."
— Michael C.
"Love the shower door we got from SteamSaunaBath. We needed a shower door that sealed on all four sides. It's of good quality with a magnetic closing which secures the closure. Specific to our dimensions and glass preference, SteamSaunaBeth gave us the custom designed shower door we requested. Cole was professional, efficient, thorough and our door arrived on time."
— Marney F.
"Miron at Steam Sauna Bath was a huge help in getting my project completed correctly. He shared his contact info, answered when I called, helped with some questions because I had no idea what I was getting into - I couldn’t be more happy with his recommendation and it works perfectly!"
— Frank P.
"Great service. Chris did an excellent job. Shortly after I placed my order Chris reached out to make sure I ordered the correct heater which I really appreciated. I had done a month of research on what order and still wasn't 100% sure when I placed the order. With Chris' help I got what I needed."
— Brit B.
"Ordered a 7.5 kW Drop heater by HUUM. Shortly after placing my order, Michelle Scofield called me to make sure the heater would fit in my current sauna, provide adequate heat, and comply with all safety precautions. She’s an absolute legend and made my experience with SteamSaunaBath a positive one. Thanks Michelle!"
— Dylan D.
"These guys have everything under the sun when it comes to saunas. We've been ordering their sauna cleaner to keep ours in top shape after each use and Chris takes care of us, making sure our orders get delivered incredibly fast. I've recommended SteamSaunaBath to other sauna owners because of how great the service, products, and price are with quick delivery to boot!"
— Frank P.
"Lorraine is a fabulous and caring sales person. I ordered an item online and she contacted me to ensure that I was ordering the correct part. As I was unsure, she gathered the information, spoke to the manufacturer, and notified me that the actual item I required was about half the price of the one I thought I needed. I was impressed and grateful. Thank you Lorraine!"
— Shaul K.
"Extremely satisfied with Steam Sauna Bath! Great pricing, prompt delivery and Miron did a great job making sure that I ordered the correct size of Kohler steam generator. Miron even called later to see if the product was installed and working properly. I would not hesitate to order from them in the future!"
— Louis B.
"We ordered some Finsauna heaters for a health club we are installing saunas for and Lorraine B was very helpful, professional, knowledgeable, and kind to work with in getting these units ordered. Once ordered, these heater came very quickly and secured. A great company and staff to work with, we will definitely use them again when building saunas for our clientele"
— Kelly N.
"We bought our Finlandia sauna stove and controller from SteamSaunaBath, along with a couple of additional parts, and they have really delivered for us. They are certainly knowledgeable about sauna heaters, and have been very responsive to all our requests. Highly recommended."
— Reid D.
"Very helpful and helped with the entire purchasing process."
— Michael J.
"Michelle at SteamSaunaBath made this whole sauna process a breeze and could not have done it without her! Highly suggest this company and could speak higher about Michelle, not just knowledgeable and helpful, but an all around wonderful person!"
— Melissa H.
"Loved my experience with SteamSaunaBath especially dealing with Lorraine. Just right on top of every detail and very helpful. Dealt with some other companies before contacting SSB and was not too thrilled with lack of callbacks and getting questions answered. Not the case with this company."
— Rob W.
"Susan was super friendly and quick to assist us with getting required documentation."
— Don V.
"Lorraine was an absolute gem, she was available to answer all my questions and saved me from buying an oversized sauna heater! I really appreciate all the time she took to make sure I was satisfied with making my purchase."
— Rosie D.
"Chris was amazing. Very responsive and communicative. Was able to help me select the items I needed and expedite the order and shipping. Happy to have Chris as a vendor partner as our operation moves forward."
— Brandon C.
"Miron Bogojeski helped me find the right sauna heater for my home sauna conversion project, there were many details to iron out on heat safety and wiring.. Glad he had the expertise to help!"
— William D.
"I searched online for a lot of different Sauna retailers to purchase components for my custom Sauna. This team (Lorraine) went above and beyond to ensure I understood what I as buying and making sure it was compatible with my project goals. Other online retailers didn't call me back. Steam Sauna Bath from Illinois has exceeded all expectations. Thank you!!! (Photos to follow)"
— Brad H.
"A friend recommended Steam Sauna Bath to me and said "call them up, they are great!" So, I did and he was right! Lorraine was my point of contact. She was friendly, knowledgeable and super helpful. We discussed a few different units and she helped me reach a good conclusion. She even saved me money!"
— Captain D.
"SteamSaunaBath is a great source for Mr. Steam & Amerec parts. Our rep, Dianna has always been so helpful & friendly. I highly recommend this company."
— Alex G.
"I recently purchased an outdoor sauna and had an amazing experience, thanks to exceptional customer service and speedy delivery.
The customer service team was outstanding from start to finish. Dianna was knowledgeable, responsive, and genuinely helpful. She guided me in choosing the perfect sauna and made the whole process a breeze.
I was pleasantly surprised by how quickly my sauna arrived. It beat the estimated delivery time by a significant margin, which was a fantastic bonus.
The sauna itself is top-notch. It heats up quickly, is made with high-quality materials, and adds an aesthetic touch to my backyard. It's my daily retreat for relaxation.
In summary, this outdoor sauna purchase has been fantastic. Exceptional customer service, lightning-fast delivery, and a high-quality product have made it an investment in my well-being. I highly recommend it to anyone looking for a home spa experience."
— Alex G.
"I am very impressed with the customer service this company provides. I was looking for a set of Steamist Behind the Wall Invisible Speakers that are no longer available standalone, post the Delta acquisition. My the sales rep, Lorraine Barth, got on the phone with her connections and found me a set. Thank you Lorraine!! I went thru 4 other companies and none of them went the extra mile to find the customer what they needed."
— Tom S.
"I've been a customer now for a few years. SteamSaunaBath and Dianna have been great! Very knowledgeable and responsive. Great products and I'm quite satisfied with them."
— Raymond S.
"Worked with Miron to find parts for my older steam unit. He was able to get me replacement parts because the parts I needed were no longer available. The parts he got me worked really well. He went out of his way to make sure that I had all the information I needed in order to get my unit going again. Recommend him 100%."
— Robert G.
"Was very impressed with technical assistance. Steered me in the right direction to obtain the part number and then shipped it to me that day. Very impressed that they followed up to be sure that I was pleased. A first-rate operation. Since initial reveiw have had additional dealings, this company not only steps up to the plate but knocks the ball out of the park. Best customer service experience of any with whom I have dealt all year, maybe longer!"
— Raymond S.
"Michelle was so helpful and polite! She wanted to make sure I bought only what I needed with no upselling. Great customer service is rare these days, but you can't go wrong with SteamSaunaBath!"
— Chet W.
"SteamSaunaBath has attentive and responsive customer service! I have installed three steam rooms. No chat bot or long waits: Real, helpful people. Precision and thoroughness are huge factors in getting a steam room right. Dianna and the others answered every question in a timely and professional manner. Even the ceiling light had detailed instructions specific to steam constructions. Thanks!"
— Joe B.
"These guys are awesome and the product they provide is top of the line. Miron assisted me with my order, as some stuff was not in stock. It was a very easy process. Will order from again!"
— CJ H.
"I was so impressed with the personal attention my order was given. I placed an online order. Lorraine contacted me, took the time to assure the product I was purchasing was compatible to what we are replacing. I am grateful for the stellar customer service Lorraine provided. She's an asset to the company!"
— Joni H.
"These guys are awesome and the product they provide is top of the line. Miron assisted me with my order, as some stuff was not in stock. It was a very easy process. Will order from again!"
— Howard S.
"Dianna with SteamSaunaBath was extremely helpful in making sure we chose the correct Sauna Heater. The 18KW Huum Hive really helped the space turn out incredible!!"
— George T.
"Lorraine is an amazing customer service person. She helped me communicate with the right people and ultimately was the key to resolving my issue."
— Laura E.
"Had a great experience ordering parts for my sauna build. Miron made sure I had everything I needed and all went smoothly. Highly recommend!"
— Grant H.
"Michelle was extremely helpful with specifying what we needed for our commercial spa customer. She even reached out to us to make sure we had what we needed. We will use them on all of our sauna/steam/spa needs in the future."
— Keely T.